Helping local residents access outpatient medical, behavioral, social, and educational services.

Community Health Workers (CHWs) are on the frontline, understanding their communities’ unique needs and connecting them to vital services.  They support high-risk ED and hospital users with unmet social needs leading to improved patient outcomes. CHWs provide services that may not be covered in fee-for-service systems. Not only does this improve service quality and accuracy, it also improves local

healthcare economies and the overall well-being of community members. As such, healthcare institutions and community organizations are now adding CHWs to their care teams. New York State has the highest number of employed CHWs, according to the Bureau of Labor Statistics, with 6,590 CHWs as of May 2018. However, there are only 0.7 CHWs for every 1,000 people.

CHW role in NYS Medicaid Redesign Waiver 

The NYS Medicaid Redesign team recognizes the vital role CHWs bring to value-based payment healthcare delivery systems and are requiring all Value Management Organizations (also known as PPSs) to implement the following CHW-related high-priority focus areas as part of their renewal application:

1. Care Coordination, Care Management and Care Transitions – Specifically through hot spotting, development of transitional care teams, and leveraging telehealth.

2. Addressing Social Needs, Community Partnerships and Cross-Sector Collaborations – Specifically, through Utilizing Community Health Workers (CHWs) and Linking to SDHN High-P4riority Social Care.

In order for VMOs to address these high-priority needs effectively, they need…

How We Can Help

We take the time to get to know our partners so that we can effectively unite their recruitment objectives with creative solutions.

Workforce Development Planning

HWNY partners with local Area Health Education Centers (AHECs) to provide boots-on-the-ground, community-based outreach and engagement services.

Integrated Recruitment Campaigns

HWNY’s technology development team can design and develop a mobile-accessible website that has the ability to connect, track, and engage the future workforce.


HWNY can help you create authentic media that tells your story, promotes your culture, and spreads your impact.

immersive experiences

Community-based workforce development programs are designed to immerse health professionals in underserved communities.

Career Pathways

A unique interactive way for individuals to identify local opportunities to explore, experience, practice, study, and work in a specific health career.

Community & Strategic Partner Connections

HWNY can connect and engage organizations/groups to further each other’s goals and objectives. Collectively, it is the advancement of a shared mission.

Need assistance with CHW recruitment?

Get in touch to see how we can help you today!

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