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Recruit more, turnover less, get back to business.

We help healthcare organizations deliver astounding patient care by maximizing their recruitment, training, and retention potential with human-centered workforce development solutions.

How we can help

Select an area of need to see the human-centered workforce development solutions we provide. 

Some of our clients

For more than 20 years, our team has helped clients like NYC H+H and 1199SEIU successfully address critical workforce challenges related to shortages, recruitment, DEI, accessibility, training delivery, and retention.

What our clients say...

“Using HWapps LMS to rapidly deploy critical content within tight time frames, saves time, money, and ultimately lives.”

Carlos Martinez, Assistant Director of Workforce and Development

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Success Story

The Care Management Academy (CMA): A Revolutionary New Training Program

In response to the rapidly changing healthcare delivery landscape and the new focus on providing compassionate, effective patient care in the community, NYC H+H’s Community Care designed the CMA as an experimental eight-to ten-week training program.

To deliver the CMA, a customized Learning Management System (LMS) was designed and developed by HWNY to hosts a blended learning program and manage registration, tracking, and reporting.

Participants in the program completed 25 interactive eLearning training modules and registered for weekly in-person workshops. Through this, NYC H+H’s Community Care is guaranteeing they can continue to provide these world-class Care Management services far into the future.

The ROI of human-centered workforce development

Nurse Practitioner

Improve business and patient care outcomes

Create a productive and happy workforce

Kitchen Worker

Enhance diversity, equity, & inclusion initiatives

Occupational Therapy

Enhance engagement and belonging

Compete for today's talent


Our Team

Our transdisciplinary team brings more than 100 years of combined experience researching, designing, developing, and implementing human-centered, equitable, and inclusive workforce development strategies.

Our areas of expertise include anthropology, creative problem-solving, strategy design, ethnography, data science, community health, program design, digital development, product design, system design, community development, evaluation, behavioral sciences, teaching, and research.


A collection of articles, insights, whitepapers, and trends on the latest in workforce development, strategy, and design.

Ready to maximize your recruitment, training, and retention potential?

Contact us to learn how we can help.

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